*** THIS IS AN IN-OFFICE/HYBIRD ROLE Tuesday, Wednesday, Thursday in our downtown Tulsa office***
ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.
We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.
We’re fast-paced and our core values are the bedrock of who we are and who we want to be.
Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focussing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!
The Consumer Advocate conducts phone review collection from customers of the ConsumerAffairs Accredited brands. The Consumer Advocate candidate has a high level of energy and the ability to communicate effectively over the phone.
Conduct quality phone reviews
Monthly/Weekly expectations
Maintain reporting
Requirements
Minimum Qualifications & Credentials
Hard Skills
Soft Skills
Raise The Bar
Win As A Team
Care Above All Else
Physical Requirements & Environmental Conditions
Location: Tulsa
Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.
Light physical activities and efforts required in working within an office environment.
(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)
ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits
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