Live Chat Agent Job at Mulberry Schools Trust, San Antonio, TX

YnEydjQ4OSt0bm5aNXh1VWREc3BLVEdDVWc9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Magi K

AMERICAN SIGN LANGUAGE Over the phone Interpreter Job at Magi K

&##128640; Were Hiring American Sign Language (ASL) Interpreters! &##128640;&##128204; Freelance Opportunity | 100% Remote Work About the Role Were looking for professional ASL interpreters to bridge communication gaps between ASL users and English speakers... 

Incremedical Therapy Solutions LLC

Physical Therapy Tech - Teton Job at Incremedical Therapy Solutions LLC

 ...& Rehab)is a member of the Confluent Health family of physical and occupational therapy companies that is transforming healthcare by developing and...  .... We are looking to fill 2 full time phsyical therapy tech/aide positions. Our Full-Time Employees Enjoy These... 

In House Jobs | JDHuntr

In House Counsel Jobs California | JDHuntr 37030 Associate General Counsel, General Corporate, Apple Job at In House Jobs | JDHuntr

In House Counsel Jobs California | JDHuntr 37030 Associate General Counsel, General Corporate, Appleton, WI\ To apply go to JDHuntr.com \ serves as associate counsel for the parent corporation, as well as related affiliates and subsidiary corporations. major responsibilities... 

Red Rift

Technical Animator Job at Red Rift

 ...looking for?~3 years of professional experience in a similar position ~ Familiarity with Unreal Engine 5~ Ability to implement animation logic using Blueprints ~ Keeping up with technological nuances in the field of animation ~ Ability to clearly convey... 

Holmgard Games

Senior 3D Animator Job at Holmgard Games

 ...Team size and structure?25+ For which tasks (responsibilities)? TPS animation of humanoid and non-humanoid characters FPS animation of hands and weapons Configuration of animations in UE5 Constant cooperation with game designers and programmers Blue prints...